Kiwibit Support

If your Kiwibit Smart Bird Feeder isn’t powering on after inserting the battery don’t worry, we got you covered. In this guide, we’ll walk you through a few simple checks and easy solutions to get ...

We understand that Kiwibit Plus may not be the right fit for everyone — and we're here to help. If you've been charged for a Kiwibit Plus subscription and would like a refund, please follow the in...

If you're experiencing issues with your Kiwibit camera not recording, follow the steps below to ensure everything is set up correctly and functioning as intended.   Ensure Motion Detection Is En...

Ever wondered who's visiting your backyard when you're not looking? With the Kiwibit Smart Bird Feeder, you can do more than feed birds — you can discover and learn about them. Thanks to advanced ...

If you encounter an 'Authentication Error' or your Wireless Network cannot be detected when adding a Kiwibit device to the network, the issue may be due to the following: Wi-Fi security settings be...

This guide outlines the advantages of the "Remember password" feature and provides straightforward instructions for enabling it.   Why Remember Account Password? Your account password will be auto...

This guide offers essential information on understanding and managing the Sharing QR Code for your device, along with troubleshooting tips to ensure a seamless experience.   Who is the Device Adm...

If your pet walked past, a person showed up, or other motion occurred but nothing was recorded, it's likely because Detection Preference is on by default. This feature filters out non-bird or Nuis...

This guide aims to help you troubleshoot and resolve issues related to short battery life on your Kiwibit camera. If you notice that your camera's battery drains more quickly than expected, follow...

The Kiwibit app allows you to monitor birds, automatically recognize species, and provide feedback to improve identification accuracy. Below is a walkthrough to help guide you through the process:...