Kiwibit Support

If your solar panel isn't charging your Kiwibit 2 Pro, or is charging more slowly than expected, this guide will help you identify common causes and walk you through effective solutions.  How to Te...

Birds often visit in an instant. Kiwibit 2 Pro’s Auto-Focus automatically adjusts the camera’s focus to help keep them clear as they perch, feed, hover, or fly, so you can enjoy more of the action...

The Kiwibit Smart Bird Feeder 2 Pro introduces two enhanced Keyshot capabilities: Ultra HD for highly detailed images and SwiftShot for capturing fast-moving moments.This guide explains how the two...

Slow Motion helps you capture the fleeting movements of visiting birds more clearly. Whether it is a wing flap, takeoff, landing, or a subtle movement while feeding, you can slow down playback to...

If you’re unable to bind your Kiwibit Smart Bird Feeder to the Kiwibit app and see error code 6, 7, 8, or 9 during setup, this guide will walk you through common Wi-Fi and network checks. These er...

Battery life can vary depending on how often the device is triggered, recording settings, Live View usage, Wi-Fi conditions, weather, and solar charging performance. If your device’s battery is dr...

If your Kiwibit 2 Mini solar roof isn't charging, or the battery is charging more slowly than expected, this guide will help you identify common causes and walk you through the recommended solutio...

If you're trying to subscribe in the app but the product list won't load, stays stuck on “Loading,” or you see a message like “Product info not available”, don't worry—this is usually a temporary c...

Welcome to Kiwibit! We’re excited to help you get started with your Wired Cam. Just follow these simple steps to set it up and enhance the security of your home. Step 1: Register and Log In to th...

At Kiwibit, we want you to feel confident about your purchase. If something isn't right, our support team is here to help. This policy is in addition to, and does not limit, exclude, or replace, an...