Kiwibit Support

Squirrels (and other unexpected guests like raccoons) can be persistent visitors to outdoor feeders. While we're constantly working on smarter solutions to help you keep them away, here are two way...

If you're trying to subscribe in the app but the product list won't load, stays stuck on “Loading,” or you see a message like “Product info not available”, don't worry—this is usually a temporary c...

This article answers the most common questions about using the Beako™ Smart Bird Feeder, including account setup, connection, sharing, subscriptions, and daily use.Account SetupI'm not receiving th...

A simple guide to help you understand what features are included for free and what additional benefits you get with a Kiwibit Plus subscription.  What You Can Do Without a Subscription Your Beako™ ...

Welcome to Kiwibit! We’re excited to help you get started with your Wired Cam. Just follow these simple steps to set it up and enhance the security of your home. Step 1: Register and Log In to th...

Welcome to Kiwibit! We’re excited to help you get started with your Wired Cam. Just follow these simple steps to set it up and enhance the security of your home. Step 1: Register and Log In to th...

If your Beako™ Smart Bird Feeder isn’t powering on after inserting the battery don’t worry, we got you covered. In this guide, we’ll walk you through a few simple checks and easy solutions to get y...

Your Kiwibit Beako™ Smart Bird Feeder has microSD card slot for local video storage alongside cloud options. This guide explains how to select, insert, manage, and use a microSD card. Note: Your Ki...

If your pet walked past, a person showed up, or other motion occurred but nothing was recorded, it's likely because Detection Preference is on by default. This feature filters out non-bird or Nuis...

We understand that Kiwibit Plus may not be the right fit for everyone — and we're here to help. If you've been charged for a Kiwibit Plus subscription and would like a refund, please follow the in...