Kiwibit Support

We're committed to delivering your Kiwibit products safely and reliably. This policy explains where we ship, how orders are processed, and what to expect after your order has been placed.   Where ...

This article answers common questions related to orders placed through our official store.   Note: If you placed your order through another platform (e.g., Amazon), please refer to that specific ...

Welcome to Kiwibit! We're thrilled to help you get started with your new Beako™ Smart Bird Feeder. Just follow these simple steps to set it up and enjoy a whole new way to observe and connect with...

This article provides a step-by-step guide for changing the length of video recordings on your Kiwibit device. Whether you're using cloud storage or a microSD card, you can easily customize the du...

If you're unable to select your country or region while registering in the Kiwibit app, don't worry — this guide will walk you through several steps to help resolve the issue.   Allow Location Acc...

If your solar panel isn't charging your Kiwibit Smart Bird Feeder, or is charging more slowly than expected, this guide will help you identify common causes and walk you through effective solution...

The ability to use a microSD card with your Kiwibit device lets you enjoy local video storage in addition to cloud-based options. This guide walks you through how to choose, insert, manage, and us...

Before you start sharing your Kiwibit device with others, here are two key things to understand about your account and access: Single Mobile Device Login: For account security, your Kiwibit acco...

This Privacy Policy describes how Kiwibit collects, uses, discloses, and protects personal information when you visit our website, purchase our products, contact our support team, use the Kiwibit A...

This article provides a step-by-step guide for setting up your Kiwibit camera with Amazon Alexa. After enabling the Kiwibit Skill and discovering your camera in the Alexa app, you can view live st...