Using a microSD Card with Your Kiwibit Device – Kiwibit

The ability to use a microSD card with your Kiwibit device lets you enjoy local video storage in addition to cloud-based options. This guide walks you through how to choose, insert, manage, and use a microSD card with your Kiwibit device.

How Local and Cloud Storage Work Together

When a microSD card is properly inserted into your Kiwibit device, any motion detected will trigger the recording of video footage, which is saved to the SD card. Once the card is full, the system will automatically overwrite the oldest files.

To use motion-triggered recording, however, cloud storage must be enabled. This is because enabling Motion Detection automatically activates cloud-based analysis, even if you prefer to store footage locally.

In this setup:

Footage is recorded to both the cloud and the microSD card.
You can view cloud videos anytime, from anywhere.
SD card videos can be accessed in the app as long as your device is online.

This dual-storage method offers convenience, security, and full control over your video content.

What Kind of microSD Card Do I Need

MicroSD Card Speed Class Overview

Recommended microSD Cards for Your Kiwbit Device

Currently, the "Recording Resolution" setting on the Video Settings page only applies to cloud recording. For local microSD card recordings, your Kiwibit device always records at the highest resolution supported.

For Beako™ Smart Bird Feeder (4K recording), use a microSD card labeled U3 or V30.
For Battery Cam 1 and Wired Cam (2K recording), a Class 10 / U1 / V10 microSD card is sufficient.

Other Requirements for the microSD Cards

Capacity supported: up to 512GB
Format: FAT32 (most cards are pre-formatted; if not, you can format via computer or through the app)
Recommended Brands: For best performance, use cards from reliable brands such as SanDisk, Samsung, or Kingston.

How to Insert the microSD Card

Power off your Kiwibit device. The power button is usually located on the bottom or back of the device. Press and hold for about 5 seconds.
Locate the microSD card slot, which is typically positioned near the power button.
Insert the card gently until it clicks into place.
Power the device back on. The system will automatically begin storing recordings on the card.

How to Format a microSD Card

You may need to format your card before use, especially if it wasn't previously used in a Kiwibit device.
- Open the Kiwibit app.
- Add your Kiwibit device to the app following the in-app instructions.
- Tap the Settings icon for your device.
- Tap SD Card Management
- Tap Format SD Card.
You can also format the card on a computer as FAT32 if needed.

Warning: Formatting will erase all data on the microSD card. Be sure to back up any important files before proceeding.

How to Check microSD Card Status

Open the Kiwibit app.
Add your Kiwibit device to the app following the in-app instructions.
Tap the Settings icon for your device.
Scroll to SD Card Management to view how much space is used and available.

Tip: If the card isn't recognized, try reinserting it or reformatting via the app or on a computer.

How to View microSD Card Videos

You can access videos stored on your microSD card directly through the app:

Open the app > Tap Activity > Tap the SD Card icon in the top right.
Or open the app > Go to Home > Tap the Settings icon > Tap SD Card Video.

How to Download microSD Card Videos

Follow the steps above to access your SD card videos.
Tap into a video clip.
Tap the checklist icon in the top right corner.
Check the video.
Tap Download to save it to your phone.

How to Delete microSD Card Videos

Currently, deleting videos from the app is not supported. To remove videos:

Power off the device.
Remove the microSD card.
Insert it into a computer and delete files manually.

How to Replace a microSD Card

Always power off your device before removing the microSD card.
To replace the card, simply follow the insertion steps above using your new card.

Have Questions or Need Help?

If you need any further assistance or run into any issues, our support team is here to help:

Phone Support: Need help right away? Call us at +1 (888) 831-8803 (Monday to Friday, 10 AM – 6 PM PT).
Email or In-App Support: Have questions or need assistance? You can email us directly at support@kiwibit.com, or open the app and go to Account > Request Help to send us a message.
Live Chat or Leave a Message: Click or tap the chat button at the bottom-right corner of this page. You can chat with us live when we're online, or leave a message if we're away — we'll get back to you as soon as possible.