Kiwibit Support

If you're trying to subscribe in the app but the product list won't load, stays stuck on “Loading,” or you see a message like “Product info not available”, don't worry—this is usually a temporary c...

Welcome to Kiwibit! We’re excited to help you get started with your Wired Cam. Just follow these simple steps to set it up and enhance the security of your home. Step 1: Register and Log In to th...

This article answers common questions related to returns and refunds for orders placed through our official store.   Note: If you placed your order through anothe...

This article answers common questions related to shipping for orders placed through our official store.   Note: If you placed your order through another platform ...

This article answers common questions related to orders placed through our official store.   Note: If you placed your order through another platform (e.g., Amaz...

Welcome to Kiwibit! We're thrilled to help you get started with your new Beako™ Smart Bird Feeder. Just follow these simple steps to set it up and enjoy a whole new way to observe and connect with...

This article provides a step-by-step guide for changing the length of video recordings on your Kiwibit device. Whether you're using cloud storage or a microSD card, you can easily customize the du...

If you're unable to select your country or region while registering in the Kiwibit app, don't worry — this guide will walk you through several steps to help resolve the issue.   Allow Location Acc...

If your solar panel isn't charging your Beako™ Smart Bird Feeder, or is charging more slowly than expected, this guide will help you identify common causes and walk you through effective solutions...