Kiwibit Support

If your Kiwibit 2 Mini solar roof isn't charging, or the battery is charging more slowly than expected, this guide will help you identify common causes and walk you through the recommended solutio...

If you're trying to subscribe in the app but the product list won't load, stays stuck on “Loading,” or you see a message like “Product info not available”, don't worry—this is usually a temporary c...

Welcome to Kiwibit! We’re excited to help you get started with your Wired Cam. Just follow these simple steps to set it up and enhance the security of your home. Step 1: Register and Log In to th...

At Kiwibit, we want you to feel confident about your purchase. If something isn't right, our support team is here to help. This policy is in addition to, and does not limit, exclude, or replace, an...

We're committed to delivering your Kiwibit products safely and reliably. This policy explains where we ship, how orders are processed, and what to expect after your order has been placed.   Where ...

This article answers common questions related to orders placed through our official store.   Note: If you placed your order through another platform (e.g., Amazon), please refer to that specific ...

Welcome to Kiwibit! We're thrilled to help you get started with your new Beako™ Smart Bird Feeder. Just follow these simple steps to set it up and enjoy a whole new way to observe and connect with...

This article provides a step-by-step guide for changing the length of video recordings on your Kiwibit device. Whether you're using cloud storage or a microSD card, you can easily customize the du...

If you're unable to select your country or region while registering in the Kiwibit app, don't worry — this guide will walk you through several steps to help resolve the issue.   Allow Location Acc...

If your solar panel isn't charging your Kiwibit Smart Bird Feeder, or is charging more slowly than expected, this guide will help you identify common causes and walk you through effective solution...