Using a microSD Card with Your Kiwibit Beako™ Smart Bird Feeder – Kiwibit

Your Kiwibit Beako™ Smart Bird Feeder has microSD card slot for local video storage alongside cloud options. This guide explains how to select, insert, manage, and use a microSD card.

Note: Your Kiwibit Beako™ Smart Bird feeder must first be added to the Kiwibit App before you can configure microSD settings.

How Local and Cloud Storage Work Together

When a microSD card is properly inserted into your Kiwibit Beako™ Smart Bird Feeder, any motion detected will trigger the recording of video footage, which is saved to the microSD card. Once the card is full, the system will automatically overwrite the oldest files.

To use motion-triggered recording, however, cloud storage must be enabled. This is because enabling Motion Detection automatically activates cloud-based analysis, even if you prefer to store footage locally.

Footage is recorded to both the cloud and the microSD card.
You can view cloud videos anytime, from anywhere.
SD card videos can be accessed in the app as long as your device is online.

This dual-storage method offers convenience, security, and full control over your video content.

What Kind of microSD Card Do I Need

To ensure smooth video recording and compatibility with your Kiwibit Beako™ Smart Bird Feeder:

Use a U3 or V30 microSD card which supports 4k recording.
Maximum Capacity supported: up to 512GB
Format: FAT32 (most cards are pre-formatted; if not, you can format via computer or through the app)
Tip: For best performance, use cards from reliable brands such as SanDisk, Samsung, or Kingston.

How to Insert the microSD Card

Power off your Kiwibit Beako™ Smart Bird Feeder. The power button is located behind the feeder body of the device. You will see a rubber protector labeled 'MicroSD ⏻/SYNC' that you can pull. Press and hold ⏻ for about 5 seconds.
Locate the microSD card slot above the power button.
Insert the card gently until it clicks into place.
Power the device back on. The system will automatically begin storing recordings on the card.

How to Format a microSD Card

You may need to format your card before use, especially if it wasn't previously used.

Open the Kiwibit app.
Tap on Home at the bottom of the screen.
Tap on the Settings icon for your device.
Tap SD Card Management
Tap Format SD Card.
You can also format the microSD card on your computer as FAT32 if needed.

Warning: Formatting will erase all data on the microSD card. Be sure to back up any important files before proceeding.

How to Check microSD Card Status

Open the Kiwibit app.
Tap on Home at the bottom of your screen
Tap the Settings icon for your device.
Scroll to SD Card Management to view how much space is used and available.

Tip: If the card isn't recognized, try reinserting it or reformatting via the app or on a computer.

How to View microSD Card Videos

You can access videos stored on your microSD card directly through the app:

Open the Kiwibit app > Tap Activity > Tap the SD Card icon in the top right.
Or open the Kiwibit app > Go to Home > Tap the Settings icon > Tap SD Card Video.

How to Download microSD Card Videos

Follow the steps above to access your SD card videos.
Tap into a video clip.
Tap the checklist icon(two stacked check marks with lines on the right)in the top right corner.
Select the video you want to download.
Tap Download to save it to your phone.

How to Delete microSD Card Videos

Currently, deleting videos from the app is not supported. To remove videos:

Power off the device.
Remove the microSD card.
Insert it into a computer and delete files manually.

Tip: If your computer does not have a microSD port, there are dongles with microSD card slots that you can connect to your computer via USB A/C.

How to Replace a microSD Card

Always power off your device before removing the microSD card.
To replace the card, simply follow the insertion steps above using your new card.

Have Questions or Need Help?

If you need any further assistance or run into any issues, our support team is here to help:

Phone Support: Need help right away? Call us at +1 (888) 831-8803 (Monday to Friday, 10 AM – 6 PM PT).
Email or In-App Support: Have questions or need assistance? You can email us at support@kiwibit.com, or open the app and go to 'Account' > 'Request Help' to send us a message.
Submit a Form: Tap the 'Help' button at the bottom-right corner of this page to submit a request.