Wired Cam Setup – Kiwibit

Welcome to Kiwibit! We’re excited to help you get started with your Wired Cam. Just follow these simple steps to set it up and enhance the security of your home.

Step 1: Register and Log In to the Kiwibit App

Download the Kiwibit app from the App Store or Google Play.
Open the app and follow the instructions to register a new account or log in if you already have one.

Step 2: Plug in and Activate Pairing Mode

Plug the USB power adapter of your Wired Cam into an outlet or a socket.
Open the rubber cover from the right side of the camera.
Press and hold the RST button for about 5 seconds until you hear a startup sound and see a blue indicator light.
Double-click the RST button to enter pairing mode. The blue indicator light will flash, and you will hear a repeating 'ding ding ding ding' sound every 8-9 seconds.

Step 3: Connect the Camera to the Kiwibit App

Open the Kiwibit app and go to the Home page.
Tap 'Add Device', or tap the '+' icon at the top right and then select 'Add Device'.
Follow the on-screen instructions to connect your camera to Wi-Fi.
1. Please allow permissions like Bluetooth and Location to ensure the app can connect smoothly to your camera.
2. The camera supports 2.4GHz Wi-Fi only, so ensure you connect to a compatible network.
Once connected, the flashing light will turn solid, the repeating sound will stop, and you'll see the camera appear on the app's Home page.

Tips for Installing Your Camera

Once the camera has been successfully connected, you can proceed to install it. Before installation, please consider the following points:

Place the camera near a power outlet or socket and make sure the 10-ft cable can reach it.
Ensure the camera is within your WiFi network's range.

Helpful Videos

Want a visual guide? Our video guides walk you through everything:

Set up Wired Cam – Learn how to connect your camera to the app.
Install Wired Cam – Get tips on how to mount and position your camera for the best view.

Have Questions or Need Help?

If you need any further assistance or run into any issues, our support team is here to help:

Phone Support: Need help right away? Call us at +1 (888) 831-8803 (Monday to Friday, 10 AM – 6 PM PT).
Email or In-App Support: Have questions or need assistance? You can email us directly at support@kiwibit.com, or open the app and go to Account > Request Help to send us a message.
Live Chat or Leave a Message: Click or tap the chat button at the bottom-right corner of this page. You can chat with us live when we're online, or leave a message if we're away — we'll get back to you as soon as possible.